How IncludeDeaf. works

Three products. One system for identifying and fixing Deaf exclusion across your organisation.

IncludeDeaf. Sign

Build confidence communicating with Deaf colleagues and customers so teams don’t avoid or get interactions wrong

IncludeDeaf. Sign builds the confidence teams need to communicate with Deaf colleagues and customers in real situations. It reduces avoidance, prevents misunderstandings, and removes the need to rely on others to bridge communication gaps.

What’s included

  • A structured learning journey designed for real workplace communication
  • Practical scenarios that build confidence in everyday interactions
  • Flexible online access so teams can learn and apply immediately
  • Clear progress tracking to support rollout and accountability

Perfect For

Perfect for teams who need to communicate directly with Deaf customers and colleagues, and organisations building shared responsibility for communication.

Book a Discovery call →

IncludeDeaf. Customer

Identify and fix where Deaf customers are being unintentionally excluded across your customer experience.

IncludeDeaf Customer helps you see where breakdowns happen, reduce drop-off, and create more consistent experiences across every touchpoint.

What’s included

  • Insight into where Deaf customers are being unintentionally excluded
  • Tools to identify and remove barriers across customer journeys
  • Practical guidance to improve real interactions and touchpoints
  • Ongoing updates and examples from real-world application

Perfect for

Perfect for organisations responsible for customer experience, service delivery, and accessibility who need to identify and fix where customers are being lost without realising it.

See How this would work for your organisation →

IncludeDeaf. Talent

Identify and fix where your workplace systems are unintentionally holding Deaf employees back.

IncludeDeaf Talent helps you remove barriers, improve performance, and build environments where Deaf employees can contribute fully without relying on constant self-advocacy.

What’s included

  • Tools to identify and remove barriers across hiring, onboarding, and progression
  • Practical guidance to improve workplace systems and everyday interactions
  • Support for managers to build confidence leading Deaf employees
  • Ongoing learning to support development, retention, and progression
  • Real-world examples of organisations successfully growing Deaf talent

Perfect For

Perfect for organisations responsible for people, performance, and operations who need to improve retention, progression, and contribution from Deaf employees.

See how this would work for your organisation →

Not sure where to start?

We’ll help you identify where your organisation is unintentionally excluding Deaf customers and employees, and show you how to fix it.

Book a Discovery call →