Cookie Policy
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website or use an online platform. They help improve functionality, performance, and user experience.
Capitalised terms used in this Cookie Policy have the meaning given in the IncludeDeaf Ltd Terms and Conditions and Privacy Policy unless otherwise defined herein.
2. How IncludeDeaf Ltd Uses Cookies
IncludeDeaf Ltd uses cookies to:
- Enable core platform functionality
- Maintain secure login sessions
- Monitor platform performance
- Analyse usage trends
- Improve accessibility and user experience
Further information about how personal data collected via cookies is processed is set out in our Privacy Policy.
3. Types of Cookies We May Use
3.1 Strictly Necessary Cookies
These cookies are essential for the platform to function.
They are used to:
- Maintain login sessions
- Protect security
- Enable navigation
- Load learning content
These cookies are essential for the operation of the Platform and are set on the basis of legitimate interest and in accordance with the Privacy and Electronic Communications Regulations (PECR). They do not require user consent.
3.2 Analytics Cookies
These cookies help us understand:
- How users interact with the platform
- Which modules are accessed
- Performance issues
- Device and browser types
Analytics data may include:
- IP address (pseudonymised where possible)
- Device type
- Browser type
- Pages visited
These cookies are only used with user consent.
Analytics cookies may collect or relate to personal data as defined under applicable data protection legislation.
3.3 Functional Cookies
These cookies:
- Remember user preferences
- Improve accessibility settings
- Retain user interface choices
Where not strictly necessary, these require consent.
4. Third-Party Cookies
Where third-party tools are used (such as analytics providers, video hosting platforms, email service providers and cloud infrastructure providers), those providers may set cookies or similar tracking technologies through the Platform.
IncludeDeaf Ltd ensures:
- Appropriate data processing agreements are in place
- International transfer safeguards are applied where necessary
Further information about relevant providers is available in our Privacy Policy or upon request.
Where such providers are located outside the United Kingdom or European Economic Area, personal data may be transferred internationally. In such cases, appropriate safeguards (such as Standard Contractual Clauses) are implemented.
5. Managing Cookie Preferences
Users can:
- Accept or reject non-essential cookies via the cookie banner. Non-essential cookies are not placed on your device unless you have provide consent.
- Change preferences at any time via platform settings (if enabled)
- Adjust browser settings to control cookies
Blocking certain cookies may impact platform functionality.
Where consent is required, users may withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
User preferences may be recorded to demonstrate compliance with applicable legal requirements.
6. Legal Basis for Cookies
IncludeDeaf Ltd uses cookies in accordance with the Privacy and Electronic Communications Regulations (PECR) and the UK General Data Protection Regulation (UK GDPR).
Strictly necessary cookies are used on the basis of legitimate interests and do not require consent.
All other cookies, including analytics and functional cookies, are used only where the user has provided consent.
7. Retention
Cookies are stored for varying durations depending on type:
- Session cookies: Deleted when browser closes
- Persistent cookies: Retained for a defined period (e.g. 30 days to 12 months)
Retention periods are determined by the function of the cookie and data minimisation principles.
8. Changes to This Policy
IncludeDeaf Ltd may update this Cookie Policy from time to time to reflect changes in technology, legislation, or platform functionality.
9. Contact
If you have any questions about this Cookie Policy or how cookies are used, please contact: