About IncludeDeaf
IncludeDeaf is a platform that helps organisations identify and fix where Deaf customers and employees are being unintentionally excluded.
Why we built IncludeDeaf
Most organisations are unintentionally excluding Deaf customers and employees.
Not because they don’t care, but because exclusion is built into everyday systems, communication, and decisions.
Inclusion isn’t just about compliance.
It impacts customer experience, employee performance, and long-term growth.
IncludeDeaf is not training.
It’s an inclusion operating system that helps organisations:
• Build communication confidence (IncludeDeaf Sign)
• Improve customer experience (IncludeDeaf Customer)
• Create inclusive workplaces (IncludeDeaf Talent)
Deep Expertise
Built on years of working within the Deaf community and understanding where organisations get it wrong
Practical, Implementable Solutions
Clear strategies that teams can actually apply to fix real barriers
Driven by Impact
Focused on creating measurable change for Deaf people and the organisations we work with
We help organisations move from awareness
to action and from intention to impact.
Why organisations choose IncludeDeaf
Built from real Deaf experience
We’re not observing from the outside. We understand firsthand where communication breaks down, where systems fail, and where organisations unintentionally exclude Deaf people
Designed for real organisations
We combine Deaf community insight with commercial understanding to deliver solutions that actually work in practice, not just in theory.
Proven to deliver impact
Organisations we work with see measurable improvements in accessibility, customer experience, and employee engagement.
Ready to see where exclusion is costing you?
Book a discovery call and we’ll show you where Deaf customers and employees are being excluded, and what to do about it.