How organisations are transforming
Deaf inclusion
Real organisations, real transformation. See how businesses across industries
are creating meaningful Deaf inclusion.
20+ Years Experience
Supporting organisations to imporove Deaf inclusion
1 Shared
Focus
Removing barriers for Deaf customers and employees
Across 10+
Industries
From retail and finance to engineering and the arts
From Awareness
to Action
Turning insight into measurable change
Each story shows where exclusion was happening, and what changed as a result.
Filtered results based on your selection
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Harvey Nash
Harvey Nash enhanced Deaf awareness and inclusive communication across its global workforce through engaging sign language training and educational sessions that sparked ongoing learning…
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Atlassian Williams Racing
Williams Racing strengthened accessibility across their organisation by embedding Deaf Awareness, improving workplace adjustments, and enhancing experiences for Deaf employees, visitors, and fans.
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East Midlands Railway
East Midlands Railway successfully supported their first profoundly deaf employee into a frontline customer-facing role, transforming their understanding of inclusion and strengthening confidence across…
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Thames Water
Thames Water enabled a deaf field scientist to work safely and confidently across hazardous and remote sites through reliable, specialist support tailored to the…
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Mott MacDonald Bentley
Mott MacDonald Bentley transformed the experience of a deaf employee by providing the right equipment, raising team awareness and creating a safer, more inclusive…
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Legal and General
Legal & General undertook a comprehensive accessibility review that enhanced the customer journey and delivered meaningful service improvements for customers who are deaf or…
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Shakespeares Globe
Shakespeare’s Globe enhanced Deaf access across its theatres, workshops, and creative programmes by implementing expert recommendations and expanding interpreter support to create more inclusive…
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Built for Good
Built For Good strengthened the accessibility and customer experience of its closed-captioning cinema technology by integrating specialist guidance that improved staff communication, customer information,…
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The Entertainer
The Entertainer improved Deaf inclusion across its workforce and customer experience by creating a company-wide sign language awareness video that boosted confidence, communication skills,…
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Royal Albert Hall
The Royal Albert Hall made its first BBC Relaxed Prom fully accessible for Deaf audiences by integrating expert guidance and live BSL interpretation to…
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Houses of Parliament
The Houses of Parliament strengthened engagement with Deaf communities by enhancing access to their educational programmes and making key public sessions more inclusive through…
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Warwickshire Police
Warwickshire Police improved inclusion for Deaf colleagues and community members by delivering flexible Deaf awareness and BSL training that enhanced communication skills and strengthened…
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Mott MacDonald
Mott MacDonald strengthened team relationships and workplace inclusion through Deaf awareness training that built empathy, improved communication, and transformed the experience of a colleague…
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British Airways
British Airways strengthened the experience of Deaf customers by introducing tailored training and communication improvements that helped frontline colleagues deliver more inclusive and confident…
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Connect Assist
Connect Assist developed and launched Sign Assist, an inclusive contact centre service created to truly meet the communication needs of Deaf customers.